Terms of Service
Effective 2025
Welcome to FinLedgerPlan. We provide accounting and advisory services aimed at enhancing your record management and planning capabilities. These terms govern your use of our offerings on finledgerplan.com.
General Terms
- Acceptance of terms is required before engagement.
- Clients must be at least 18 years old.
Services
Our core services include personalized analysis, reporting, and strategic guidance in accounting and related areas. Service details are available on our website.
Refund Policy for Services
Clients may request a refund of payments made for scheduled sessions if a cancellation is submitted at least 7 days prior to the appointment. Approved refund requests will be processed within 14 days after confirmation. Alternatively, clients may opt to reschedule a session at no additional charge. Unless explicitly noted otherwise, offerings that involve immediate access to reports or dedicated support are non refundable due to the nature of delivery and resource allocation. Non refundable services are clearly marked on the order page.
Information Products
We offer digital materials and templates that support accounting record keeping and planning. Access is granted immediately upon purchase.
Refund Policy for Information Products
Customers may request a refund within 14 days of purchase provided the product has not been downloaded or accessed. To request a refund, contact our support team. Approved refunds will be processed within 10 business days. After access or use of the product, no refunds will be issued.
Goods
Branded merchandise such as stationery and printed materials may be purchased through our shop. Shipping times and rates vary by location.
Refund Policy for Goods
Physical items may be returned for a refund within 30 days of delivery. Items must be unused and in their original condition. To initiate a refund, contact our team with order details. Refunds will be credited via the original payment method within 15 business days of approval. Shipping costs are non refundable and return shipping is the responsibility of the purchaser unless the item is defective.
No Refund Offerings
Certain custom engagement packages, bulk training sessions, and third party licensed materials are marked as non refundable. These offerings involve tailored preparation or third party licensing fees, making reimbursements unfeasible.
Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our offerings constitutes acceptance of any changes.
Contact Us
For inquiries or refund requests, reach us at:
10 Bayfront Avenue,Singapore 018956
Phone: +6582897131
Business ID: S0995416A
Or fill out our Contact Form.
© 2025 FinLedgerPlan. All rights reserved.